By the Numbers: PERACare Open Enrollment Activity

PERACare open enrollment happens every fall, and it’s a busy time at Colorado PERA. PERA staff across multiple departments work together to answer phone calls and emails, process forms, and hold informational meetings.

From October 1 to November 20, 2025, retirees made 17,438 PERACare-related calls to PERA’s Customer Service Center. That amounts to more than half of all calls we received during that time period. Retirees also sent 1,417 secure messages through their online PERA account, 961 retirees attended a webinar, and PERA staff processed more than 7,000 enrollment forms.

We’re here to help—contact us or reach out to your carrier directly if you have any questions about your PERACare coverage.